Shipping Policy

We are committed to providing reliable and efficient shipping services for every order.

Order Processing Time

Orders are typically processed within:

1–3 business days

Orders placed during holidays, promotions, or high-demand periods may require additional processing time.

Shipping Time

Estimated delivery times:

United States Orders:

• Standard Shipping: 5–10 business days

Please note that delivery times are estimates and may vary due to:

• Weather conditions
• Carrier delays
• Customs processing
• Incorrect shipping information

Shipping Confirmation

Once your order has shipped, you will receive a confirmation email with tracking information.

Please allow 24–48 hours for tracking information to update.

Shipping Address

Customers are responsible for providing accurate shipping information.

If you enter an incorrect address, please contact us immediately. We cannot guarantee changes after the order has been shipped.

Lost or Delayed Packages

Once an order has been shipped and tracking information shows delivery, we are not responsible for lost, stolen, or misplaced packages.

If your package is delayed, please contact the shipping carrier or reach out to our customer service team for assistance.

International Shipping

If international shipping is available, additional delivery times and customs fees may apply. Customers are responsible for any customs duties or import taxes.

Contact Us

Email: support@stellrae.com